Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-frame-alignment.collision-talk.com (hereinafter referred to as “Mercedes Frame Alignment,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • European Union’s General Data Protection Regulation (GDPR)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Personal Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our site, as they have their own privacy policies governing user data.

Processing Activities

This policy covers situations where you:

  • Utilize our applications and services as an authorized user
  • Visit and engage with our website(s) linked to this Privacy Statement
  • Communicate with us via newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We gather various types of personal information for different purposes. This includes:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Data needed for processing transactions, including cardholder name, card number, expiration date, and CVV.
  • Financial Information: Records of financial transactions, such as banking details, for accounting and fraud prevention.
  • Purchase Information: Details about products or services you’ve bought from us, including order history and preferences.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, used to enhance user experience.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Your comments, reviews, and suggestions regarding our products or services.
  • Social Media Information: Details obtained from social media platforms when users choose to connect their accounts.
  • Product Information: Any data you voluntarily provide about the products we offer, such as preferences or inquiries.

We collect this data through various methods: user input forms, interactions with our applications and services, automated technologies (like cookies), and third parties who share data with us, always adhering to their respective privacy policies.

Cookies

We use cookies to enhance your online experience and for analytics purposes. Cookies are small text files stored on your browser that serve different functions:

  • Strictly Necessary: Essential for the basic functionality of our website or applications.
  • Preference: Remember your preferences, such as language settings.
  • Analytics: Provide insights into how users interact with our platforms.

Users can manage their cookie preferences through our Cookie Manager, allowing control over non-essential cookies.

Retention and Deletion

We keep personal data only for as long as it is necessary for the purposes specified in this policy or required by law. Once the retention period expires or when these purposes are fulfilled, we delete or anonymize your data securely.

Security Measures

Mercedes Frame Alignment implements robust security measures to safeguard your personal data. This includes:

  • Encryption of data at rest and in transit
  • Secure third-party processing partners who adhere to strict privacy standards
  • Regular security audits and updates to protect against potential threats

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are directed towards adults, and we encourage parents or guardians to monitor their children’s online activities.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access and rectification
    -Erasure (right to be forgotten)
  • Restriction of processing
  • Data portability
  • Objection to the processing of your data
  • Non-discrimination
  • Filing appeals or complaints
  • Withdrawing consent

To exercise these rights or have any data-related inquiries, please reach out to our privacy team at [email protected] or via postal mail to the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage users to review it periodically for any changes.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or feedback, please contact us:

We appreciate your trust in sharing your personal information with us. This Privacy Policy was last updated [Date].